Dealer FAQ

Before you get in touch

Yes. Most dealers do. A sample ships from the US in 3–7 business days and the cost is credited against your first stocking order, so effectively you only pay freight to try it.

If you are reselling, yes — we need a valid resale certificate on file before we can ship tax-exempt. Send it with your first order. If you are buying for your own use in a property or project, sales tax applies as normal.

Yes, and multi-property hospitality buyers usually ask for it. We allocate a buffer against a standing PO and draw down as you call it off. Ask your sales contact about the terms.

By default yes, because we would rather sell lamps than police a map. If you are committing to meaningful volume, talk to us about exclusivity in a defined territory and we will put it in writing against a minimum annual purchase.

We do, and we are not going to pretend otherwise. If that conflicts with your channel, the private-label route from 300 units gives you a listing that is yours alone. Ask us and we will tell you which models we list ourselves.

One business day from US stock, subject to availability. That is the whole point of holding inventory domestically — you can reorder against what actually sold rather than against a forecast you made in January.

For dealers

Three ways to work with us

Most suppliers offer one model: commit to a container and wait. Because the stock is already in the US, we can offer three, and you can move between them as your business changes.

Stock dealer

You buy in and hold inventory. Best margin, and the only route that makes sense if you have a shop floor or a warehouse of your own.

  • From 10 units, mixed SKUs
  • Volume tiers from 10 / 150 / 500
  • Net terms after your second order
  • Reorder weekly against sell-through

Drop-ship partner

You sell, we ship single units to your customer under your paperwork. No inventory, no warehouse, and no Anrotix branding visible on the box.

  • No minimum stock commitment
  • Your packing slip, blind carton
  • 3–7 day US delivery with tracking
  • Per-order drop-ship fee by volume

Private label

The same lamps with your brand on them. Best long-term margin, and the route that builds something you own.

  • From 300 units per model
  • Your carton artwork, manual and inserts
  • Finish, shade and cord length options
  • New tooling quoted separately
Wholesale terms

The commercial terms, up front

These are the standard terms. Anything here can be negotiated for the right programme — but you should not have to ask to find out what they are.

Minimum order (ex-stock)10 units, and you may mix SKUs to reach it
Minimum order (factory run)300 units per model, depending on complexity
Volume tiers10 / 150 / 500 units. Tier pricing is quoted per enquiry
SamplesShipped from the US in 3–7 business days. Cost credited in full against your first stocking order
PaymentFirst order prepaid. Net 30 available after your second order, subject to credit check
DispatchWithin 1 business day from US stock
FreightCollect on your account, or we quote prepaid. Oversize surcharges apply to floor lamp cartons
DamagesReplacement part or unit shipped from the US. No return of the damaged item required
Warranty2 years, materials and workmanship, including LED driver and switches
TerritoryNon-exclusive by default. Exclusivity discussed once a volume history exists

These terms are a summary for prospective dealers and do not form a contract. The governing document is the dealer agreement supplied with your quotation.